Recalls, and when the dealer is the right call
Recall 14V-373 (Chrysler code R03) covered 525,206 vehicles: the 2008 to 2010 Grand Caravan and Town & Country and the 2009 to 2010 Journey. Dealers replaced the node and two fob keys. If your VIN still shows it open at nhtsa.gov/recalls, the dealer is the right call, because that repair costs you nothing.
Recall 14V-567 covered 292,798 vehicles from the 2008 model year, the Chrysler 300, Dodge Charger and Magnum, and Jeep Commander and Grand Cherokee, where the fob key can stick between Start and On. Some 2008 to 2010 minivan and Journey complaints describe stalling during the recall period, not a stuck key.
For 2015 to 2016 Grand Caravan and Town & Country vans showing "Bad Key", or a key that will not come out in Park, a Chrysler tech tip from February 2016 tells technicians to check the node's connector before replacing the node. With nothing open on your VIN, the repair is a paid one, whoever does it.
What this fault is not
A push-button Chrysler, Dodge, Jeep or Ram that shows "Key Fob Not Detected" uses a different system, with no slot to wear out. The usual cause there is a weak fob battery, and the car won't recognize key page walks through it.
On 2019 and newer Ram 1500 trucks, owners have told NHTSA that water from a leaking rear window damaged the receiver module behind that message, and one owner reported a dealer bill of $1,800 plus $2,149 for the glass. That repair starts with the leak, not with a key.
A fob key that is chewed or cracked, still works the doors and will not start the car has failed on its own; the node is fine. A new one is $189 at the vehicle, against $350 at a dealer.
Why dealer quotes reach $1,800
Owners who filed federal complaints describe the dealer pricing the node and two fob keys as one job: $1,800 quoted on a 2009 Town & Country, $600 paid on a 2008. On a 2010, another owner reported $352 for the key kit plus $291 in labor, with the tow on top. A van that will not start needs that tow first, $125 to $200.
The dealer route adds waiting too: one to three days when parts are ordered, and $100 to $180 of programming labor that can land on its own line. Our phone quote covers the node, the keys and the drive as one number, and if you hold a dealer estimate, send it over.
What to have ready when you call
The year, model and VIN, and exactly what the key does: sticks going in, will not turn, turns but will not come back to Off, or brings up a message on the dash. Say whether your second fob key behaves the same way. Those answers usually separate a key job from a node job before anyone drives out.
Any new fob key means a work order with your ID and the vehicle's registration details, which California requires under Penal Code 466.6. Have the registration or title and a matching photo ID with you at the vehicle, wherever it sits in San Diego County.